Purpose Labs is committed to fast, reliable fulfillment. All orders are packed and shipped from our facility in Ocala, Florida.

Orders are processed Monday through Friday. Orders placed before 2:00 PM EST on a business day are typically shipped same day. Orders placed after 2:00 PM EST, on weekends, or on federal holidays will be processed the next business day.

Processing time is separate from shipping transit time. Your tracking number will be emailed once your order ships.

We ship via USPS and UPS depending on package size, destination, and selected shipping method. Carrier selection is at our discretion to ensure the fastest and most reliable delivery.

We currently ship to all 50 U.S. states. Estimated transit times after shipment:

• Standard Shipping: 3–7 business days
• Priority Shipping: 2–3 business days
• Express Shipping: 1–2 business days (where available)

Free shipping is available on qualifying orders as indicated at checkout or through active promotions.

At this time, Purpose Labs ships within the United States only. We do not currently offer international shipping.

Once your order ships, you will receive a shipping confirmation email with your tracking number. Tracking may take up to 24 hours to update after the label is created.

You can also log into your account at purposelabs.shop to view order status.

Once an order is in the hands of the carrier, transit times are outside of our control. Purpose Labs is not responsible for carrier delays.

If your package is significantly delayed (more than 7 business days past the estimated delivery date), please contact us and we will assist in filing a claim with the carrier.

Please double-check your shipping address before placing your order. Purpose Labs is not responsible for orders shipped to an incorrect address provided by the customer.

Orders returned to us due to an incorrect address may be subject to a reshipping fee.

For shipping questions or issues:

• Email: info@purposelabs.shop
• Phone: (904) 413-8593